Privacy Policy

Last updated: November 10, 2026. BayControl is operated by Lyvo Corp (“we”, “us”). This policy explains what we collect when you use baycontrolpro.com and the BayControl application (app.baycontrolpro.com), and how we use it.

What we collect

Account data you or your employer enter: name, email, mobile number, language, role. Operational data your company records in the app: vehicles (stock number, VIN, year, make, model), service requests, photos of key tags, vehicles and get ready sheets, time clock entries, invoices. Technical data: browser type, IP address, pages visited, needed to run and secure the service.

How we use it

To run the service for your company and the dealerships it serves; to send the notices you opted into (in-app, email, SMS); to invoice; to prevent abuse; to comply with the law. We do not sell personal data. We do not use your data to train AI models. Photos and sheets are read by an AI provider only to extract text (stock number, VIN, services) for your company, under a contract that forbids any other use.

SMS

If you opt in, we send text messages about cars, extra charges, approvals and daily closing. Message frequency varies with your operation. Message and data rates may apply. Reply STOP to opt out at any time, HELP for help. Mobile numbers and consent are not shared with third parties or affiliates for marketing. See the SMS Terms.

Who can see your data

Your company (the detailing business) and, for each car, the dealership it belongs to. Access is limited by role: washers do not see prices or contact details; dealership users see only their own store. Our staff accesses customer data only for support, with a logged reason.

Providers

We host on Vercel and Supabase (United States), send SMS through Twilio, and read documents with Anthropic. Each is bound by a data processing agreement.

Retention and your rights

Data is kept while your company has an account and for the period required by tax law afterwards. You can ask your company administrator to correct or delete your personal data, or email us at contact@baycontrolpro.com. We answer within 30 days.

Contact

Lyvo Corp · contact@baycontrolpro.com